Terms & Conditions
<strong>OLD Cancellation Policy: </strong>
Covid Related:
If we have to cancel the retreat due to Government covid restrictions, then any credit you have paid may be used on any of our other retreats. There is no expiry date on your credit.
If you are not allowed to travel due to Government covid travel restrictions, then any credit you have paid may be used on any of our other retreats. Your County which you entered in your address on the booking form, must be one of the restricted counties.
If you are infected by covid, provided you send us a doctor’s cert to this effect, then any credit you have paid may be used on any of our other retreats.
Non-Covid Related:
You may change the dates of your booking free of charge provided you do this more than 21 days before the start of the retreat date. You may only do this once for any booking. You pay the 2nd third of the new retreat fee on the date you make this transfer, and this is non-refundable.
If you cancel your booking less than 21 days before the retreat start date, your deposit is forfeit.
In the event of a ‘no show’ for a retreat booking, any balance due for the retreat will be debited in full.
<strong>All Deposits are non-refundable: </strong>
When you make your booking you pay 1/3 of the retreat fee. All deposits are non-refundable for any reason. However you may use your deposit on another retreat provided you request a transfer at least 21 days before the retreat date and this is your first time to do this.
<strong>Retreat rules: </strong>
Alcohol free retreat:
There is no alcohol consumed from the retreat start date until the end of the retreat. This includes if you visit a local eatery for lunch even if they can serve alcohol.
Digital Device free retreat:
Experience an environment without phones, wifi, internet, radio or newspapers.
Phones should be turned off or set to airline mode. If you need to make an important phone call, please do so out of sight and out of ear shot of other guests. Other guests may be making a big effort to leave this behind for the retreat, and it may make it more challenging for them.
Consideration for other guests:
We ask all guests to be considerate of others on the retreat, in keeping with the tranquil peaceful environment.
If someone does not adhere to these rules, they will be asked to leave and no refund will be due.
<strong>Insurance: </strong>
Please ensure that you have taken out adequate insurance to cover airline tickets, or loss of luggage, or the retreat fee due to any unforeseen accident, event or illness.
If you partake in any activities outside the grounds of the Burren Yoga Retreat, (including surfing, boat trip, hill walking, climbing, kayaking, horse riding) please ensure you have your own insurance to cover these activities.
Burren Yoga Retreat will not be liable for any activities under taken off site.
<strong>Things happen: </strong>
No matter how well you plan your retreat and travel arrangements, things can go wrong due to weather, illness, injury, flight cancellations, emergencies with other family members or other unforeseeable circumstances. Please be aware that if you cannot attend or have to arrive later, or leave earlier than your booking details that no refunds are due no matter what the reason.
<strong>Our Assurance: </strong>
We have been running our yoga retreats for over 20 years and our aim is to provide the highest quality yoga retreats in the most enjoyable retreat environment.
We only take small numbers of guests on our retreats, and as a result we have to have a firm cancellation policy because the loss of 1 person from our retreat makes a big impact to the finances of a retreat.
If you have any difficulty while you are here, we will do our best to assist to resolve any problems you may encounter.
We want your stay to be as enjoyable as possible and we hope that you bring the daily practice back home with you.
Contacting us by phone
Our contact phone number is listed in the footer (at the end) of every page.
Please only phone us between 9:00 am and 5:00 pm (Irish time which is GMT) Monday to Friday.
If you need to contact us out of normal business hours, especially at night, please use our contact email which is checked every few hours even on weekends.